Heather Ouellette

Last updated: December 17, 2020.

Dear Clients,

With recent changes to restrictions on businesses, we can continue providing our full range of services, under certain restrictions.

We are continuing to see all cases by appointment only including pets in need of: vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, parasite prevention, and more.

Starting November 26, 2020, clients are no longer permitted inside the hospital for purchases or appointments (with some exceptions for specific appointments).

SAFETY MEASURES TO KEEP EVERYONE SAFE

• Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call us. We will take a history of your pet's health and discuss any concerns. A staff member will then meet you outside to bring your pet into the hospital for an examination. The Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment.
• Washrooms will be closed to the public until further notice.
• Continue the use of credit cards and etransfers as the preferred payment methods.
• Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
• Please allow 24-48 hours for medication orders to be ready for pick up.
• For food and retail purchases, please call ahead or email us to confirm if the product is in stock.

OPERATING HOURS

Beginning on Monday, September 21, we are available to serve you and your pets during the following hours:

Monday - Friday: 7:30 am – 7:30 pm
Saturday: 8:30 am – 3:00 pm
Sunday: CLOSED

Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!

- Your dedicated team at Companion Animal Hospital