We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.
Do you have a new puppy or kitten? Congratulations on this addition to your family! One of the first things you should do when you bring your new pet home is to introduce him or her to us – your veterinary care team. Puppy and kitten visits allow for you and your new pet to start off on the right foot!
Your puppy or kitten visit will include a full “nose-to-tail” physical examination. We will look for any signs of illness and make sure that your new pet is in good health.
Do you have questions about nutrition, training, vaccinations, grooming, parasite protection, or overall health? What about tips for introducing your new pet to other pets and family members? Even if you are a very experienced pet owner and have had puppies or kittens before, each pet is unique and offers an opportunity to learn something new! We welcome your questions and look forward to addressing any concerns you may have. The more educated you are about your pet, the better you will be able to care for him or her, so we strive to offer you all of the support you need.
Puppy and kitten wellness visits also present an opportunity to discuss your new pet’s recommended vaccine schedule and the best plan for parasite testing, treatment, and prevention. Our doctors and other staff members are well-educated about veterinary vaccines and parasite control, and our goal is to give you the best advice for your puppy or kitten. We will review your pet’s vaccine and deworming schedule and discuss the best way to continue, so don’t forget to bring any records that you have received.
We will work hard to help you understand your pet’s health considerations, and we encourage you to be involved in decisions regarding your puppy’s or kitten’s health care. Puppy and kitten visits are an excellent way to get your new pet started on the road to a happy and healthy life. Let’s take these important first steps together.
Please call 902-434-3111 today to schedule an appointment with us to meet your new pet!
We love Halloween! From the cool and creative costumes, trick-or-treating, parties, and (let's be honest) the candy, Halloween can be a fun time for everyone. But, there are many hazards that our pets face during these fall festivities.
Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.
The following changes are effective Thursday, March 19, 2020:
1. We are currently operating a “closed waiting room” policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 902.434.3111. We will meet you at the door and bring your pet into the clinic for an examination with the veterinarian. We will take a history of your pet over the phone. Once the examination is finished, the veterinarian will call you to discuss treatment etc for your pet. For those who do not have a cell phone, an easy knock at the door will work the same way!
2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive appointments and surgeries. All other services will be scheduled for a later time.
3. The animal hospital is still OPEN, but with reduced hours. On weekdays we will be closed for 1 hour in the afternoon in order to catch up on communications with our clients. This is a temporary measure. Thank you for your understanding : Monday, Wednesday, Friday: 7:30 am - 1:00 pm and 2:00 pm - 6:00 pm Tuesday and Thursday: 9:00 am - 1:00 pm and 2:00 pm - 7:00 pm Saturday: 8:30 am - 2:00 pm Sunday: CLOSED
4. If you are ordering food or medications, please allow 2-4 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will take payment over the phone and bring your order to the door. You can also use our online store and have your food delivered directly to your home. To sign up for the online store, visit our website.
5. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.
6. Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.
Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.
- Your dedicated team at Companion Animal Hospital